Luxury Academy Switzerland · Worldwide training
Luxury service, etiquette and fine dining training
Luxury Academy Switzerland provides specialist training in luxury service, etiquette and fine-dining standards for teams in luxury hotels, Michelin-starred restaurants and private members’ clubs, as well as private clients worldwide.
What the training develops
Behaviour, judgement and service standards
Luxury standards are expressed in how people communicate, anticipate needs, understand context and behave under pressure.
We turn those expectations into specific behaviours that can be taught, practised and assessed.
Training areasStandards are understood, but delivery varies between people, departments and shifts.
Technically correct service can still feel scripted, hesitant or impersonal.
International guests expect cultural fluency, discretion and confident communication.
Managers need specific behaviours they can observe, coach and sustain after training.
Training areas
Luxury service, etiquette and fine dining
LUXURY
SERVICE
Training in recognition, communication, discretion, judgement and service recovery for teams representing luxury brands and organisations.
MICHELIN-STARRED
& FINE DINING
Front-of-house training covering service flow, table etiquette, international guests, communication, timing and consistency.
ETIQUETTE &
PROTOCOL
Business, social and dining etiquette for hospitality teams, executives, students and private clients.
Luxury Academy Switzerland
Swiss office. International team.
The Swiss office manages enquiries and programme delivery for clients in Switzerland and worldwide.
Training is delivered by specialists from Luxury Academy’s wider team, selected according to the subject, sector and client brief.
About Luxury AcademyLuxury Academy on film
See the thinking
in practice.
An introduction to Luxury Academy and the behavioural thinking behind our work with luxury businesses.